3 Tips For Choosing The Right Security Company
One of the most crucial determinations one will ever make is directly tied to the prosperity and well-being of people, property and profit. Whether the location is residential, retail or corporate–the security company hired to protect you should be able to handle any situation that arises with ease and competency.
There are a few questions to ask before making that important choice.
“What is the company’s selection process? What type of review do they conduct on perspective employees? How often do they institute quality control procedures and how often will they communicate with me?”
Through selection and site specific training, the right company should assemble a team that will enhance the environment they protect through professional demeanor, keen observation, quality interactions and clear and timely communication. They should also come prepared with a set of deliverables that include a competent state licensed team ready to provide protection as well as safety awareness and great customer service. Last but not least, the right company should have the common sense know-how to not only place but also match up their highly-trained security personnel with the right customer.
“What investments has the company made in technology recently and how do they employ the use of available technology to benefit the client and their interests?”
With recent advancements for on-premise/physical security – technology that enhances protection while streamlining communication should be high on the priority list. The perfect company should be able to provide the tools that allow for fast and easy accessibility. Up to the minute automated reports that track everything from visitor and vehicle activity to package and deliveries not only produce more efficient protection, but also actually drive down cost.
Potential Threats and Risks:
“What are your protocols for establishments that are similar to mine?”
Understanding a company’s systems and processes are imperative when choosing someone to monitor your assets. The ideal company should understand what potential threats and risks exist on a daily basis– and that those risks may change.
The right security company will have protocols in place to address the liquidity of security needs such as a seasonal event that brings a sudden or unexpected increase in traffic to the area.
“Will there be an additional charge for this? How will this be addressed and will my management team be kept abreast of any developing situations?”
The right team will keep the lines of communication open– providing you with reports on a daily, weekly or monthly basis depending on the specific needs of your establishment and the fluid nature of the security issue. You should have real time access to data and should be able to locate and speak to security officers at all times.
AT ORNA – We are proud providers of high quality security officers, front door and loss prevention personnel, dedicated to creating and sustaining secure environments. Whatever company you select for your security needs, we here at ORNA would like you to enjoy a safe and secure holiday season and a happy new year. Click here to learn more about choosing the right security company.